Communication and Professional Skills Courses
To be a key contributor in your organization, you need well-developed communication and professional skills. Graduate School USA offers a curriculum designed to help you develop and expand your abilities, with a focus on:
- Business and Administrative Skills
- Communication Skills
- English and Writing Skills
For virtual class dates, please visit Communication and Professional Skills Virtual Classes.
NEW SOAR - Successful Onboarding And Readiness Bootcamp
Successful Onboarding and Readiness Bootcamp is a three-day course designed to prepare your new employees to become successful team contributors from the start.
Our Courses
Business and Administrative (Professional) courses focus on skills like leadership, running effective meetings, office and time management, and customer service.
Communication courses focus on various forms of oral and nonverbal communication skills, covering topics such as assertiveness, conflict resolution, public speaking, listening and memory development, effective communication with customers, and more.
English and Writing courses focus on written language skills including editing and proofreading, grammar and usage, writing reports and government correspondence, and more.
Advance your career and enhance your skill set with a Certificate of Accomplishment in Leadership, Management, and Supervision. Learn more here.
Foundation
- Customer Service Excellence (ADMB7003)
- Increasing Personal Effectiveness (COMM7027)
- Managing Multiple Priorities (ADMB7007)
- Office Management (ADMB7009)
- Time Management (ADMB7028)
Advanced
- Administrative Officers/Executive Assistants Workshop (Blended Instruction) - (ADMB7001A001)
- Effective Meeting (ADMB8006)
- Freedom of Information and Privacy Acts (PMGT7000)
- Leadership Skills for Non-Supervisors (ADMB7006)
Foundation
- Assertiveness Skills (COMM7001)
- Communicating for Results (COMM7003)
- Communication Skills (COMM7005)
- Customer Service Excellence (ADMB7003)
- Effective Communication with Customers (COMM8000)
- Interpersonal Communications (COMM7008)
- Listening and Memory Development (COMM7007)
- Speaking with Confidence (COMM7010)
Intermediate
- Constructive Conflict Resolution (COMM7004)
- Effective Meetings (ADMB8006)
- Increasing Personal Effectiveness (COMM7027)
- Positive Approaches to Difficult People (COMM7009)
Advanced
- Briefing Techniques (COMM7002)
- Facilitator Workshop (TDEV8120)
- Negotiating Techniques (MGMT9105)
Foundation
- Fundamentals of Writing (WRIT7010)
- Grammar for Professionals (ENGL7005)
Intermediate
- Editing for Impact (EDIT7100)
- Effective Government Correspondence (WRIT7007)
- Proofreading (EDIT7001)
- Writing for Results (WRIT7110)
Advanced
Virtual Communication and Professional Skills Classes
Building your communication and professional skills can help you play a greater role in advancing workplace productivity and organizational effectiveness. Get training to enhance the skills that can lead to success with virtual instructor-led online courses from Graduate School USA.
Communication & Professional Skill Classes
Communication is the language of leaders. Register for these upcoming classes to learn communication tools and techniques that you can immediately use on the job, while expanding the portfolio of skills that can help you enhance your professionalism.
Virtual & On Demand Courses
In addition to in-person instruction, we also offer a variety of training modalities including virtual instructor-led, blended, and on demand online courses. Our extensive portfolio of courses are mapped to OPM proficiency with up-to-date content that can be immediately used on the job.
