Effective Communication with Customers (COMM8000)

Description:

Develop superior customer service by learning the basics of effective communication to successfully interact with internal and external customers. Become adept at recognizing and anticipating the needs of others; being flexible when handling requests and complaints; and spotting and responding to important verbal and nonverbal messages.

• Instructor assistance and feedback on assignments
• Facilitated blogging and discussions

Enroll anytime. All materials supplied. Self-Paced; take up to six months to complete.

Equivalent Classroom Course: Effective Communication with Customers (COMM8000D)

Tuition:

$849.00

Credits:

1.2 CEU's

Class Type:

This course is currently being offered in the following training modalities:

• Online
  • OnDemand - COMM8000A
    • Class Length: Students have 6 months to complete any self-paced course.
  • Virtual Instructor-Led - COMM8000A
    • Class Length: This class is listed as a 2 day course.
• On-site
  • Contact our Business Development department for more information.