Description
Avoid project failures, substandard services, delays in delivery and contract disputes by writing performance-based statements of work with effective quality assurance surveillance plans. A must for program and project personnel as well as contractors and auditors who need training in identifying inadequacies in statements of work. Learn a step-by-step method for writing effective task descriptions, performance standards, quality assurance surveillance plans and more.
Who Should Attend?
All staff who are involved in developing, writing or reviewing SOWs including Quality Assurance Surveillance Plans for service contracts.
Tuition:
$1,099.00
Credits:
24.0 CPE's
Class Type:
This course is currently being offered in the following training modalities:
- Online
- Virtual Instructor-Led - ACQI8519A
- Class Length: This class is listed as a 3 day course.
- Virtual Instructor-Led - ACQI8519A
- On-site
Learning Outcomes:
- Discuss performance-based acquisition for services
- Explain how to manage risks
- Summarize the Seven Steps to Service Acquisition Process
- Conduct a requirements analysis
- Develop a performance requirements summary
DAY ONE OF THREE
- Lesson 1: Introduction to Statements of Work (SOW)
Introduction to statements of work and roles and responsibilities of the contract team. - Lesson 2: Service Contracts
History of the evolution of service contracts and PBSC. Vulnerabilities associated with personal services. - Lesson 3: Performance-Based Service Contracts
How PBSC methodologies can be used to improve service contracting. Introduction to PBSC, what it is and its advantages. - Lesson 4: Requirements Analysis
Receive background and instruction on each step of requirements analysis, the detailed analytical phase of developing a PBSOW. Practice each step in a practical exercise.
DAY TWO OF THREE
- Continue with Lesson 4-Requirements Analysis
DAY THREE OF THREE
- Lesson 5: Writing Performance-Based SOWs
How to fold the outputs from all of the steps into a PBSOW. - Lesson 6: Quality Assurance
Major contents of a surveillance plan, how to do surveillance once the plan is written and remedies for substandard performance.
