Description:
Become the leader who people want to follow. Focus on one of the most crucial competencies of a good collaborative leader: strong communication. Learn to connect with people to build trust and loyalty, use emotional intelligence to build rapport, how to bridge and leverage cultural and generational distances, and how to use these skills to reach consensus, build teams and develop better workers.
This course is part of the Master Certificate in Federal Financial Management.
Tuition:
$899.00
Credits:
1.2 CEU's
Class Type:
This course is currently being offered in the following training modalities:
- Online
- Virtual Instructor-Led - MGMT8112A
- Class Length: This class is listed as a 2 day course.
- Virtual Instructor-Led - MGMT8112A
- In-Person Classroom
- Leadership Communication - MGMT8112D
- Class Length: This class is listed as a 2 day course.
- For in-person training sessions, participants are required to download the course materials to a personal device (e.g., laptop or tablet) and bring their device to class for use during classroom instruction.
- Leadership Communication - MGMT8112D
- On-site
Module 1
The Art of Listening
Module 2
Emotional Intelligence
Module 3
Communicating for Effect—The Results Oriented Request
Module 4
Encouraging Innovation and Producing Results:
Planning the Project
Module 5
Managing Email to Improve Results
Module 6
The Generational Divide
Module 7
Using Web 2.0 to Communicate and Collaborate
Module 8
Consensus
Module 9
Change and Conflict
Module 10
Moving Forward
